What we collect, and what happens to it.

What we collect, and only when you hand it to us

This site has four forms. Nothing on it collects personal information any other way — there is no tracking pixel, no advertising tag, and no analytics.

The contact form asks for your name and email, and optionally your business, phone number, city and a message. The plan request on the checkout page asks for your name and email, and optionally your business, phone number and a message, alongside the plan you picked. The booking form asks for your name, email and the slot you want, and optionally your business, phone number and what you would like to cover. The Pulse waitlist asks for an email address and nothing else.

Fields marked optional are genuinely optional. If you leave the phone number blank the form still submits, and we will reply by email.

Our web host, Cloudflare, records the IP address of every request as part of running and protecting the site. That is ordinary server logging, we do not use it to build a profile of you, and we do not combine it with anything you type into a form.

Why we have it

To answer you. That is the whole purpose. A form submission becomes an email to our inbox and a reply from a person, usually the same business day.

A booking also creates a calendar event so the time is actually held, and sends you a confirmation with the details.

We keep submissions so we can pick up a conversation where it left off, and so we have a record of what was asked for and agreed. We do not sell personal information, we do not rent it, and we do not share it for anyone else’s advertising.

Where it actually goes

A form submission travels from your browser to our own domain first, never straight to a third party. From there it passes through the services below, each of which processes it only to deliver it to us.

Cloudflare

Hosts the site, serves it, and runs the bot check on the forms. Processes your IP address and, on submission, the anti-bot token. Cloudflare is also where our own code that receives the form runs.

n8n

The automation service that receives the submission from our code, validates it, records it and passes it on. This is where the stored record of your submission lives.

Google

Gmail delivers the resulting email to us and the confirmation to you. For a booking, Google Calendar creates the event and the video link. Google Fonts serves the typefaces on this site, which means Google receives your IP address when a page loads.

Slack

A short internal notification so a new enquiry is seen quickly. It contains what you submitted.

That is the complete list. No advertising network, no data broker, no analytics provider, and no third party that receives your details for its own purposes.

Cookies and tracking

This site sets no cookies of its own, and there is no cookie banner because there is nothing to consent to.

One item is stored in your browser: a value called scd-intro, kept in session storage, which remembers that the opening animation has already played so you do not see it on every page. It contains no identifier, it is not sent to any server, and your browser discards it when you close the tab.

Cloudflare may set a security cookie as part of the bot check on the forms, and Google may set cookies of its own if you follow a link to a Google service. Those are governed by their policies, not ours.

Do Not Track: this site does not track you across other websites, so there is no cross-site tracking for a Do Not Track signal to switch off. We honour it by not doing the thing in the first place. We do not permit any third party to collect personally identifiable information about your activity across different sites through this one.

How long we keep it

Enquiries and bookings are kept while the conversation is live and for as long as we may reasonably need the record afterwards — for example to honour a quoted price or to answer a question about work we did.

We are a small business, not an archive. If you would rather we did not keep your details, ask and we will delete them.

Asking to see, correct or delete your details

Email suncoastdigitalfl@gmail.com or call (954) 952-3611 and tell us what you want. You can ask us what we hold about you, ask us to correct it, or ask us to delete it.

We will answer within a reasonable time and will not charge you for it. We may need to confirm you are the person the details belong to before we act, which usually means replying from the address you used.

These are choices we offer everyone who contacts us, regardless of where they live, rather than a right that depends on your state.

How it is protected

Every page and every form submission is encrypted in transit. The forms are behind a bot check that is verified on our side, not just in your browser, and behind a rate limit.

Please do not send passwords, card numbers, government ID numbers or health information through a form on this site. We never ask for them, and a contact form is the wrong place for them. If a message ever asks you to send those to us, treat it as a fake and call us on the number above.

No system is perfectly secure and we will not claim otherwise. If we learn of a breach affecting your information, we will tell you.

Children

This site sells services to businesses and is not directed at children. We do not knowingly collect personal information from anyone under 13. If you believe a child has sent us something, tell us and we will delete it.

Changes to this policy

If this changes, the effective date at the top of the page changes with it, and the previous version is in the site’s version history. Where a change materially affects how we handle information we already hold, we will say so on this page rather than quietly editing it.

Who to contact

Sun Coast Digital Media LLC, a Florida limited liability company, document number L26000306690, trading as Sun Coast Digital Media and Sun Coast Digital. We are a service-area business in Parkland and Fort Lauderdale, Florida, with no public street address. There is a separate, unrelated Florida company registered as Suncoast Digital LLC, document number L26000147528; it is not us.

Email suncoastdigitalfl@gmail.com, or call or text (954) 952-3611. A person answers.